It’s easy to hide behind processes and technology but I feel there is a real problem with how this is operating. The problem is, this isn’t retail – you can’t just take your money elsewhere or demand a refund. These are real people, who have real lives and are facing emotional and physical challenges. Lets treat them better. … View Post

This May Day I headed to Hastings for the annual Jack in the Green (JITG) celebrations. Following a phase out in 1889, the JITG parade was revived in 1983 and is still going strong today. The parade takes place in the Old Town and leads up to the West Hill where Jack is slain (symbolically of course) and the spirit of Summer is released.… View Post