It’s easy to hide behind processes and technology but I feel there is a real problem with how this is operating. The problem is, this isn’t retail – you can’t just take your money elsewhere or demand a refund. These are real people, who have real lives and are facing emotional and physical challenges. Lets treat them better. … View Post

My friend recently had a birthday and to celebrate she organised a 20 mile cycle along the Meon Valley Railway Line. Closed in 1968, this disused railway line is perfect for a traffic free, easy cycle. It is mostly flat and the scenery is beautiful. We met at West Meon, where it is easy (and free) to park.… View Post